Panera Bread - Prattville
Panera Bread
Description
Panera has garnered mixed feelings from patrons recently. While some valued the cleanliness, quick service, and friendly staff, others criticized deteriorating food quality and service inconsistencies. Highlights include the delicious Autumn Squash Soup and commendable employee compassion, particularly a standout worker named Tish. However, complaints arose about missing items in orders and unappealing fruit sides. Despite occasional lapses, many still appreciate the healthy options and supportive atmosphere that encourages employee self-expression. Overall, while Panera shows potential, its recent slip in quality leaves room for improvement to regain loyal customers' trust.
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The Mediterranean vegetable hummus sandwich served with tomato soup was absolutely delicious! The staff was fast and friendly.
Every time I visit this location, I am greeted with such kindness and warmth from the staff. Tonight, I had the pleasure of meeting the manager, Carol, who was exceptionally lovely. It’s clear that their excellent hospitality stems from great management! I truly enjoy coming here, and the food is consistently delicious. Food: 5 Service: 5 Atmosphere: 5
I have a mixed opinion about this place. Recently, I placed a delivery order and unfortunately, my shake was missing. At first, I didn't think it was a big deal, but when I tried to get a refund for the missing item, I was met with terrible customer service. I'm still waiting for my credit for that shake. Also, I want to caution anyone considering the fruit cup side: don't order it! While I don't mind paying a little extra for it, the quality of the fruit is disappointing. I've had to throw away at least two cups because the fruit was starting to mold. It seems like they prepare them and then just leave them to sit.
Food: 4 Service: 5 Atmosphere: 4
Meal Type: Brunch Price per Person: $20–30 Food: 5/5 Service: 5/5 Atmosphere: 5/5 Recommended Dish: Autumn Squash Soup I recently enjoyed a delightful brunch at this charming restaurant. The experience was fantastic across the board, with a perfect score for food, service, and atmosphere. The Autumn Squash Soup was a standout dish that I highly recommend. Overall, it was a wonderful meal that left me eager to return!
Menu
Sandwiches
Napa Almond Chicken Sandwich Chicken Wild Rice Soup$8.4 The Chef's Chicken Sandwiches Family Feast$57.9Family Feast Value Meals
Chef's Picks
Menu PDF
FAQ
More information
QR-Code for the menu
