Wendy's - Powell

Don’t go here!! Placed an online order pulled up to the window their computer systems were down. I pull up to the window they refused to look at my phone showing it was paid for and what the order was. I couldn’t sit around and wait forever. I had to leave… $9 wasted. I called the store she tells me she was walking out as I was pulling out…. Wendy’s you got me… but I am done with the for good.

Restaurant was clean and staff was attentive and helpful. We had a pretty big order for 8 people and everything was correct and accounted for.

I went to the Powell Rd location and I was sincerely impressed with the quality of service and the food. Not only did my food come out hot and fresh but the manager (I believe his name was JW) was so nice and accommodating when I had issues with my app and rewards. Will definitely be back whenever I need my spicy nugget fix!

This place is hit and miss...sometimes it great others time not so great! Depends on time of day.

Not the best experience using the app at this location. Claimed they didn't have my order, so I decided to go inside instead of pulling around and waiting in a long line again. So I opted to go inside to inquire about it. I tell them that I got charged and I was prepared to prove I had ordered. Then all of a sudden I have an order. Food was luke warm at best.