Wendy's - Poughkeepsie

#15 - Fast Food - Poughkeepsie, Delivery Services, Sriracha Chicken Sandwich
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Wendy's

Wendy's
2.9 / 5 (181 reviews)

Description

**Wendy's Dining Experience: A Mixed Bag of Reviews**

Wendy's is grabbing attention with its blend of quick service and familiar comfort food, but experiences vary widely among patrons. Many customers praise the food quality, especially the fries and Baconator sandwich, which require no alterations for a satisfying meal. However, issues like order mix-ups and long wait times plague certain locations, leading to frustration. Staff responsiveness to online orders and the drive-thru can be inconsistent, with some reporting rudeness from management. While a few diners enjoyed swift and excellent service, many echo a call for improvements to restore Wendy's to its former glory as a reliable fast-food choice.

Last update: 17.01.2026 from: User

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★ 2.9 / 5 from 181 reviews

The quality and service speed were good. I ordered a vanilla Frosty, but I was informed that only chocolate and peppermint flavors were available. No vanilla is simply unacceptable; that's something you'd expect from McDonald's, which is exactly why I prefer Wendy's. That's why I'm giving it 3 stars. Peppermint? Really?

The dining experience was absolutely fantastic! The service was incredibly quick, and I was very impressed. I would definitely visit again—1000/10! Food rating: 5/5.

Although we are not a big fast food eater when the impulse beats, it tends to be wendy’s. I wasn't there yet, so the menu for me is completely new. our picture: pecan chicken salad, double cheeseburger without twee, 2 10-pack nuggets and three big fries. the pommes were incredible. I don't remember that they taste so good: with the right season, crunchy and delicate hot piercing. fantastic. a few days ago I learned that wendy’s had recently changed the French frittier recipe. I'm glad. I prefer them to mcdonald’s, which is hit or measures to be the right temperature.

Staff ignored the line the whole time and manager was rude and no help. ordered online and the website was having issues she told me she had no control over that even though I had my receipt and paid. waited 20 mins for my order that I ordered ahead for.

Ordered a bourbon bacon burger and they gave me a regular burger with lettuce and tomatoes... top it off they gave me the burger with 2 bottom buns. Absolute worst!!I live almost a half hr away and shouldn't have to go back there, wasting more gas for an error so effectively so egregious as this... and forget about calling them to see if they would correct it because they won't answer.

FAQ

The restaurant offers complimentary WiFi for its guests.

The joint offers the opportunity to experience sporting events on a TV / screen.

The restaurant also takes credit cards from the common providers as a means of payment.

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