Salsa Fresca - Poughkeepsie
Salsa Fresca
Description
Salsa Fresca Mexican Grill in Poughkeepsie offers delicious Mexican cuisine with unique menu options. Don't miss out on our specials, they'll keep you coming back for more. Contact us to reserve the best table in town.
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Love this place. Great prices and good portion sizes. On top of this the store manager Will is the best. All the employees, especially Bryan, who work there are also really nice and generous. Also their local competition, the chipotle near by, offersuncooked meat and salmonella. If you want a good healthy cheap meal go here.
I ordered a baja chicken bowl plus an extra serving for an additional cost. My Doordash arrives and there was no chicken inside. I called several times to inform the staff of the mistake, they placed me on hold and said they didn 't know anything about itand were so busy I decided to drive there, Bc I was on a limited break. I get there and see 3 people on line and 1 person atthe register, I wait until it 's my turn to express that my order was incorrect. The young lady asks me to wait on the side. Istand there as 2 additional people get served who came in several minutes after I did, the same young lady decided it was moreimportant to fix spoons in the trays rather than tending to me, the employee purposely made me wait despite me being polite inmy approach. I ask to speak to a manager, she said there wasn 't one there followed by an attitude that she was going to help butwas helping a customer, she went out of her way to make another wrap when her co-worker was available to make it instead. Am Inot a customer who waited in line as well to be helped after they messed up my order? My entire experience at this location fromthe multiple calls down to the employee who was very rude, and inconsiderate. I will not be back. In the future, a managershould be present to handle issue 's since the employees are ill equipt to do so.
I ordered a Baja chicken bowl and even paid extra for an additional serving. When my DoorDash delivery arrived, I discovered that there was no chicken in the bowl. I called the restaurant multiple times to report the issue, but they kept putting me on hold and said they weren't aware of the mistake because they were too busy. Frustrated and with limited time during my break, I decided to drive to the restaurant. When I arrived, I saw three people waiting in line and only one person at the register. I waited patiently until it was my turn to explain that my order was incorrect. The young lady at the counter...
Food was good. I look forward to trying more items on the menu in the near future!
It?s a step above Chipotle in my opinion, it?s great but not the best. Food is cooked well, ingredients fresh. Sauce is plentiful and they treat you right. Employees are friendly and fast. Price isn?t too terrible, easy ten bucks but you?ll definetly fill yourself with what they give you. Restaurant is clean and aesthetic. Tacos were Definetly good I recommend them (especially the shrimp)
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