Kfc - Poughkeepsie

#5 - Fast Food - Poughkeepsie, Chicken, Chicken Wings
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Kfc

Kfc
3.3 / 5 (4076 reviews)

Description

At this KFC location, experiences among diners vary widely. While some patrons rave about the efficient mobile ordering system and consistently accurate orders, others express frustration over poor service and subpar food quality. Complaints include missing items from orders, unhelpful staff, and an unkempt dining environment. The chicken was described as old and soggy in a particular incident, highlighting a disappointing meal experience that was further exacerbated by a rude manager. Nevertheless, several diners praised the deliciousness of the food and the professionalism of certain staff members, suggesting a potential inconsistency in service and quality.

Last update: 24.05.2026 from: Jolene

Feedback

★ 3.3 / 5 from 4076 reviews
jeremy-quiles
02.02.2024

Soggy crispy chicken? it's supposed to be crispy. Your Mac and cheese is lacking all the flavor it's like they put yellow food dye on pasta with some water. the older woman with the glasses is the only reason I gave a star she's a sweet woman.

mario-cacace
02.02.2024

I?m here to pick up my online order and the guy that works here locked the door as I was coming. I called the store and they are telling me to wait on the drive Thru line!!! That?s crazy.. what?s the point of ordering in advance? So it can get cold????

ava-d
02.11.2023

The 2 chicken sandwiches were the very small ones and we purchased the normal chicken sandwiches.

jolene-maffei
02.02.2024

My drumstick was overcooked and dry, and the two thighs were bland, overpowered by the taste of stale oil. I was really disappointed.

larina-s-bank720
02.02.2024

We downloaded the KFC app and it's been amazing! Our orders are always ready by the time we get there, and the payment is a breeze. We typically pick up our food inside, but they also offer delivery or you can use the drive-thru if that’s more convenient for you. We've never encountered any problems at this KFC; the staff is incredibly friendly and our orders are consistently accurate. If you haven't tried their french fries yet, you absolutely should—they're a must! However, I do miss their fried apple pies; it’s been years since I’ve had one.

FAQ

As a customer, you can use the WLAN of the restaurant at no extra cost.

There is a TV / screen on-site where sports events are shown.

You can also pay for your dishes with the common credit cards.

More information

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