Dunkin' - Poughkeepsie
Dunkin'
Description
Dunkin' has garnered a mix of overwhelmingly positive and disappointingly negative experiences from patrons. While many praised the delicious food and excellent coffee, characterized by quick and friendly service, others faced frustrating encounters marked by poor staff communication and service lapses. Instances of staff distractions and mishandled orders were particularly highlighted, leading to discontent. Some customers felt that promotions were mismanaged, affecting their overall satisfaction. However, those who enjoyed their meals emphasized the inviting atmosphere and remarkable quality of the food, suggesting that while there are significant areas for improvement, there remains potential for a delightful visit.
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I absolutely enjoy visiting this restaurant! They remember my order perfectly, and the atmosphere is fantastic! Brindley and Jen truly enhance the experience!
Great selection of donuts even in the early evening. Fresh coffee and friendly staff.
They clearly prioritize the drive-thru. A bunch of people working but only one person working the counter making drinks and everything.
Fast service, good coffee and hot food Service: Takeaway Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Recommended dishes: Egg and Cheese
It was my first time coming here on Jan 23 2025 and I’m appalled at how some of the staff talk and behave. I understand making drinks is difficult as I used to work for Dunkin back in 2017-2023 but still knew that there was a time and place for specific behaviors. Callouts like “stop making drinks!” Or “this is bullshit!” are unacceptable. I am also surprised with how low they serve the coffee, not even up to the trained fill line. And the way the staff talk to their leaders is just not okay.
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QR-Code for the menu
