Spice Village - Portsmouth

Allergen concern! I’ve been ordering here for years. It’s delicious. Unfortunately tonight the chicken korma was spicy. I’m assuming, this means they cooked the korma sauce in the same cookware as another spicy dish, without washing it. This is massive risk for those with allergies. Spice village, if you’re reading this please don’t cut corners when it comes to food safety. Allergies can kill people. Other than that very serious concern, it’s always tasty.

We went here for a celebration with my wife and 3 children and it was an absolutely shocking experience! The food was very nice, lots of it and fairly priced. However, beyond that, the staff are plan and simply rude. I had my replacement knife and fork thrown across the table at me as they were too lazy to bring around to my seat. Drinks slammed down causing overspill. Placing all food on the easiest to reach part and expecting me my wife and the kids to pass hot plates to each other. The restaurant was getting quiet about 9pm on a Tuesday night and we were the last table in there, so they turned the music off to hurry us up finishing our meal I put music on my phone to make a point and they laughed and the quickly turned it back on again. All staff look like they would rather be somewhere else and this is by far the worst table service I have ever experienced anywhere in the world. I'm no Karen... This was literally an horrendous experience and if I could zero stars I would!

Wrong food came out , was told that what I order and argued that what it was... then waited and rice just left and gone cold wrong food came out wrong again! Other food was warm not hot, as this nornaly a regular of ours but after this will not be going there again! Rude staff ... they did say take 1 dish off the price but still paid for the rest that was cold nut unsure if they achally did as couldnt wait to just leave!

I booked a table for 7pm months ago. Turned up at 6.45 pm. They were prioritising takeaways so our food turned up at 8.30! My friends were about ready to leave and I wish we had. Worst prawn cocktail I have ever eaten. Had ingredients in it.I had specifically asked not to be in it. Didn't take the price of the bill.Despite me handing it back , barely eaten. Didn't bring change when we paid just kept it. My friends fell over a very high step in the bathroom which did not have a safety warning or hand rail on it and I asked 3 people to come and help her and they sent a very small woman who had no chance of being able to help her up when I specifically asked a man to help. But a supposed accident report book which was actually a staff checkbook. Diabolical service. Read the trip advisor reviews. I wish I had.

I was in the group with Rachel .As she correctly says the wait was over 1.5 hours , by that time we would have eaten anything. The food was not great , service diabolical, attitude even worse, the table had been booked but others were served before us , the food came out in an odd order, so no one got their whole meal together. I went to the ladies , no toilet paper ,came out and fell down an invisible step ,laid on floor screaming for help, thankfully my friends realised something was wrong and came to see if I was ok .All of my left side is damaged , foot, hip , arm , and back and shoulder blades, the bruises are now appearing its painful .I asked for the accident book , what I was given was not an accident book, and I did not receive any sympathy or apology.