Panago Pizza - Port Moody

I’ve ordered from here plenty of times, but never again. There have been too many instances of terrible delivery service from rude people. I live in a high rise and several times I’ve been asked to go downstairs to meet them, and if I request they come up, I’m given attitude. On more than one occasion items have been forgotten, or the pizza is damaged, either do to them dropping it or showing no care when transporting. My most recent order, and now last, the driver forgot the drink and said he will run to the store to grab one for me while cursing out loud. Before he left I paid him as well as gave a tip, he then requested I meet him down stairs when he returns with it (really?? . The worst part was, when I opened it, it fizzed all over the place and on the floor, because obviously this clown shook the bottle. If you keep employing such incompetent people then you will continue to lose business.

We ordered a large Ham and Pineapple Pizza from the Panago at Sutter Brook in Port Moody. There was no taste of Pizza , cheese was not even tasting cheese, the suace had flat taste. cheep food material. I think, Panago should send those people who work there to a training class and teach them what a simple pizza should made of . Or review their menu and make sure they really have a quality food material and correct recipe. I do not recommended this store to pizza lovers

Panagos protocol is no gloves while making pizzas. Customer service said that this is true and they rely on proper hand washing prior to touching the pizzas. They don't even have gloves available. I will not be going to any panago ever again.

We 've ordered delivery from here a few times, pizza always shows up quickly, fresh, hot and tasty. But not sure why they don 't seem to honour the no contact delivery option...

For average pizzas, the service here is way too poor to be tolerable. The guy at the counter (appeared to be manager/owner as he was not in uniform) spoke to me in a vile, condescending manner. I almost walked out but decided to proceed with the order. I had to repeat my order not once, not twice, but THREE TIMES. I literally only ordered 1 pizza. Had to repeat the name for the order multiple times as well. when he noticed I did not give a big tip, he literally snatched the card machine away from me and scowled at me from behind the plexiglass. Not sure what I did to deserve such contempt from a service staff, maybe because I am a senior gentleman. In the end the food was not great. The pizza wasn’t toasted well, there were still chunks of hard mozzarella on top. Last time I’m coming to this branch.