Reviews
What User likes about Pura:
Great location. The staff are always so friendly and willing to help. The food was great and very quick! Will be back! We had the Italian inspired menu and the flavours were insane View all feedback. What User doesn't like about Pura:
The service at this restaurant was extremely slow. I had to wait 20 minutes just to place my order, and someone had to come find me to take my order. The food didn't arrive until an hour later, and they got my order wrong. View all feedback.
Reviews from various websites
The service at this restaurant was extremely slow. I had to wait 20 minutes just to place my order, and someone had to come find me to take my order. The food d...
read moreUpon our arrival at 7:30 PM, we were mostly ignored by the staff. Despite the waitress cleaning tables, we had to remind them that we were ready to place our or...
read moreThe waitress had a bad attitude towards us and we felt uncomfortable being served by her during lunch. We were also denied a cocktail even though we are 26 year...
read moreGreat location. The staff are always so friendly and willing to help. The food was great and very quick! Will be back! We had the Italian inspired menu and the...
read moreVery large open space and extremely noisy. Was told that only in house guests could dine there after not being able to get a booking at Harrison’s (in the same...
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read moreDining at the hotel restaurant presents a mixed bag of experiences. While the ambiance captivates with its spacious design and welcoming staff, noise levels can detract from enjoyment. Guests often encounter a frustrating mix of lengthy waits, menu discrepancies, and service lapses. Although some diners praise specific cuisine nights, such as the enticing Mexican and Mediterranean buffets, others lament feeling misled by menu changes and subpar offerings. Despite the potential for delightful meals, it appears that inconsistency in service and food quality may leave patrons searching for better options elsewhere. A visit here could be a hit or miss.