Tim Hortons - Port Coquitlam

I have visited this Tim Hortons multiple times over the years. Unfortunately, I have noticed a decline in the quality of service. The staff does not seem to be very attentive or friendly, and there is a high turnover rate among employees. The food is not up to par, as I have been given burnt bagels with a haphazardly placed blob of butter in the middle. It is frustrating to have to return to have my order remade correctly. It appears that they prioritize speed over quality when it comes to fulfilling orders.

This restaurant is only equipped for drive-thru and walk-in orders, no sit-down dining available. It's not necessarily their fault, but I had to wait around 10 minutes for my breakfast sandwich since they didn't have any pre-made eggs. However, they did compensate me with a complimentary small coffee for the inconvenience.

The restaurant was quite disorganized, with staff bumping into each other even though there was only 1 customer in the store, 2 cars in the drive-thru, and 6 people working in the kitchen. The food, however, was delicious.

I used to go to this timmies somewhat regularly but it got so bad that i had to stop going. order an iced coffee? you got about a 30% chance of it being good. ive received burnt bagels breakfast sandwiches. the staff changes frequently and seems stressed all the time (maybe train people up properly and pay them more lol) i don’t blame the staff because honestly if i was making minimum wage id also give minimum effort. such a shame because i love timmies but i now only go to the one on lougheed because it is reliable with their quality.

Really bad experience, the manager at this location not only shouts at her staff but also just threw my order on the counter with no courtesy , as she had to redo it for some reason. If you are in the service industry you cannot take out your anger towards