Krispy Kreme - Pooler

This location needs to be checked asap by the OWNER. The customer service sucks completely and they never open when they say they will and they close early. Chi... read more This location needs to be checked asap by the OWNER. The customer service sucks completely and they never open when they say they will and they close early. Children practically run the store and have no work skills and customer relation experience.They?re getting paid to not do anything

9/14 3:30PM Terrible customer service. My mother had a few questions about the selection offered and lady ringing up the order made it seem like we were wasting... read more 9/14 3:30PM Terrible customer service. My mother had a few questions about the selection offered and lady ringing up the order made it seem like we were wasting her time. Not welcoming or polite. Donuts were fantastic!

The chocolate was excellent, and the donuts were, of course, delicious. There was only one employee handling everything, and he had a great attitude—polite and... read more The chocolate was excellent, and the donuts were, of course, delicious. There was only one employee handling everything, and he had a great attitude—polite and efficient. However, there was a line extending to the door, while the manager was sitting in the back and not assisting at all. I wonder who should really be in charge?

I placed an online order, but when I arrived to pick it up, I was informed that they had sold out. The young lady who helped me was quite rude and mentioned tha... read more I placed an online order, but when I arrived to pick it up, I was informed that they had sold out. The young lady who helped me was quite rude and mentioned that they weren't a production store and that it was first come, first served, which is frustrating considering that’s the whole point of ordering online. I’ve done this several times before, and my orders were always ready and waiting. When I asked for a refund, she told me it would take 3 to 5 days and then just walked away.

I had a terrible experience at Krispy Kreme. They messed up my order for three donuts, and when I pointed it out, the cashier simply reached into the drawer, re... read more I had a terrible experience at Krispy Kreme. They messed up my order for three donuts, and when I pointed it out, the cashier simply reached into the drawer, refunded my money, and walked away without explaining anything. It was the worst service I've ever encountered at a Krispy Kreme, especially considering their menu has so many delicious options.