Reviews
What User likes about Pollo Tropical:
I like this place better and it's closer to me! It's just that once I'm curbside order and wait on the parking lot for like 30mins and I went in and ask, they're not that they bring the food to me, and the checkout says I have to come to pick it up. On the other day, I locked the order and someone brought me the food. I thought that was kind of weird. View all feedback.
Reviews from various websites
The manager provides excellent customer service—always great and efficient. He is very friendly and remembers our names, which adds a personal touch. This is ou...
read moreI prefer this restaurant because it's closer to me! However, I've had some issues with curbside ordering. Once, I waited in the parking lot for about 30 minutes...
read moreDelicious food and excellent service! I can't emphasize enough how delicious the food is. The only downside is the long wait times for our family. However, if t...
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