Dunkin' - Pompano Beach

Delivery Services, Coffee, Donuts

Dunkin'

Dunkin'
3.8 / 5 (2099 reviews)

Description

Dunkin' Donuts has garnered mixed reviews at its Pompano Beach location on Federal Highway. Customers report a consistently disappointing service experience, particularly during afternoon shifts, where rudeness and incorrect orders were prevalent. However, several patrons commend the efficiency and friendliness of the morning crew, highlighting their timely order fulfillment and quality beverages, especially the nutty pumpkin coffee. Positive interactions with attentive staff members like Kayla, Sheilla, and Kim have created a homey atmosphere for many regulars. While some find the location busy and chaotic, others appreciate the team's dedication to improving service and ensuring their drinks and food meet expectations.

Last update: 17.01.2026 from: Jaycee

Feedback

★ 3.8 / 5 from 2099 reviews
runte-jaycee
13.04.2023

My favorite dunkin! The staff is fast and friendly, have been coming here for about a year and they fail NIE with the coffee. Always great

jana-cruickshank
13.04.2023

Sheilla was amazing great customer service and very friendly and kind. Very attentive and accurate with her order. Sheilla deserves a raise. Kim was awesome what a great employee. Kim is very kind, professional, and customer service oriented. Kim always greets us with a smile and helps us with our order. My entire family has make this location our home away from home.

julius-hills
13.04.2023

Kayla was amazing! My mother is $2.00 flew out of the window before my mom could catch it. Kayla immediately jumped out of the drive through the window to retrieve the change of my mother. A customer service!

kiehn-minnie
13.04.2023

Just got a regular menu item. A sandwich as it is without changes and it makes it wrong. It was still good and the staff were very friendly

ellis66
13.04.2023

Only disadvantage, this place is always beaten!! No matter what time of day you can go positives, the team works together to get the orders from the ASAP and make them right. It always tasted good. And coffee is always done right.

FAQ

The restaurant is accessible and can therefore also be used with a wheelchair or physical disabilities.

The restaurant also takes various credit cards.

More information

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