Reviews

Overall Total Score
3 out of 5
Good | 15 reviews

What User doesn't like about Jack's:
Very disappointed by their service .9 16 22. I went through the drive thru.order 15 pc Chicken Finger meal to me a lg.drink. I came home and saw two chicken fingers missing. Well, how will this be divided among 4 adults, was 5 but I decided where others could have my share. Kay T. View all feedback. What Jacey Moore likes about Jack's:
Just got a notification that there was a reply to my review. Damnitman, you don't see that very often! So, I've been reading thru the reviews, and KUDO'S to the owner for taking the time to listen. I stand behind my 5 star review, and urge anyone unsatisfied with their visit to reach out as instructed, let them fix the problem, and give them another shot. I doubt very seriously that the owner (or anyone else) would w... View all feedback.

Reviews from various websites

Menu
2.2 ★ from 8 reviews

They took my order wrong, then they gave me the wrong order and then did nothing about it. They used to have a good help there. They don't do it anymore.

Samson
20.02.2023 - 20:38

The slowest drive-thru around. If there are more than three cars in line when I arrive, it's honestly quicker to just drive by and head to the Hueytown location...

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Samson
20.02.2023 - 20:38

The drive-thru cashier was excellent in taking my order and ensuring that everything was correct.

Very disappointed by their service .9 16 22. I went through the drive thru.order 15 pc Chicken Finger meal to me a lg.drink. I came home and saw two chicken fin...

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Jacey
20.02.2023 - 20:38

I just received a notification that my review got a response—how rare is that? After reading through the other reviews, I want to give kudos to the owner for ta...

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Sirved
3.8 ★ from 7 reviews
bama
02.09.2024 - 16:41

I received the wrong order and then the staff did nothing to fix the mistake. They used to have great service, but it seems that's no longer the case.

David
02.09.2024 - 16:41

This drive-thru is incredibly slow. If there are more than three cars in line when I arrive, it’s honestly quicker to just drive past and head to the Hueytown l...

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Marilyn
02.09.2024 - 16:41

Drive thru cashier was good at taking my order and made sure my order was correct.

Kay
02.09.2024 - 16:41

Very disappointed in their service .9 16 22.I went through the drive thru.order 15 pc chicken finger meal me a lg.drink. Got home and seen that two chicken fing...

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Kristine
02.09.2024 - 16:41

I just received a notification that my review got a response. Wow, that's a rarity! I've been going through the reviews and I want to give a shout-out to the ow...

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