Broad Street Commons - Plattsburgh

Disorganized and unprofessional. Nobody seems to know what their doing. Don't waste your time. UPDATE I contacted Broad Street as they requested, re-explained why I left a bad review and to see if they would actually try to make things right. THEY DID NOT EVEN WRITE BACK! Look elsewhere if you want to be taken seriously and have your time respected.

It’s is great. My first time living without my parents and so for away from home. But so far broad street has being really great. It’s give’s a feeling of you being at home. Although we live with three other people it still has your own little space and your privacy in here

Apartments are alright. Staff is mediocre. Maintenance takes day to replace fire alarm battery. Good luck if you get locked out after hours, On call number doesn’t work. Randomly closed too on random days.

I'm surprised about the last comments because that's not my experience at all. I'm here about eight months ago and I've had a very good experience since the first day. The price is ok if you look at what you have. The rent includes electricity and wifi and has a lot of amenities like a gym, a room where you can study, a piano, a living room where you can hang and take coffee, laundry, a game room... I have never had problems with my packages or something.I had a problem with the garbage disposal and they fix it the next day, no problem.I sometimes have problems with the wifi but I think is because some people buy their Ruters, and it doesn't work that way. But I highly recommended it.

Find somewhere else better.Rental price increase if don 't continue your lease 8 months prior due date. Roaches came out everywhere from the doors to the floors; Pest controlled service came in our unit without even knocking, no early email notice about pest control either.there 's once our unit door were bang and opened by some drunk residences at 1 in the midnight. Fortunately my husband and I were both awake so we can shut the door but it 's a nightmare if we were both asleep and the door is wide open till the next day. we talked to management about it but they ended up accusing us for not closing our door tight.we paid a 2months deposit prior move in (which suppose to be refunded as our last two months of rent). But, there 's a changed in ownership so the management decided to refund one month of rent instead. But both of us (my husband and I )pay our rent in a single check, I get my refund back but not my husband 's. We talked to the manager, but she started blaming the system and stated they cannot look back into it because everything is new and again, they don 't even bother to email us about the matter at all until we knocked on their doors.not to mention for years staying here, if you get locked out from your apartment, just go sleep at your friend 's. On call number doesn 't work. Aside from that, if you have urgent parcel, drop it somewhere else like Staples. Office hours super random. Last but not least, they do not allow residence to have their own router but WIFI sucks EVERY SINGLE DAY.All in all, you guys can find somewhere cheaper with similar conditions. So, why here.Don 't even bother email me about my feedbacks. I 'm done sorting things out with the management.