Wingstop - Plano

#5 - Order Fast Food Plano, #6 - Order Mexican Plano, Asiatic

Wingstop

Wingstop
2.9 / 5 (1296 reviews)

Description

At Wingstop, guests have shared mixed experiences that highlight a significant inconsistency in service and food quality. While some patrons praise the delightful flavor and seasoning of the wings and fries, others are disappointed by dry chicken and mishandled orders. Issues such as delayed pickups and insufficient customer service responses have turned enjoyable outings into frustrating evenings. However, there are also positive notes of friendly staff and delicious dipping sauces. Overall, it seems that while some locations are doing well, others may require management attention to improve experiences for loyal wing lovers.

Last update: 06.04.2026 from: JohnPaul

Feedback

★ 2.9 / 5 from 1296 reviews

In general we were a fan of wings, but this place is one of the worst we found. we have placed an order at 20:30 a.m. through their online delivery. at 9:30 a.m. the order is displayed and we have no warning of it. we called the location and say that it is prepared and pick it up, even if it has already been selected for online delivery. we ask how this happens at first place, they say they have no idea and not the manager. this has ruined our Sunday night especially for the load and I have not even received the refund. this is not expected by wingstop this is the address:2100 14th st ste 119plano, tx 75074

I asked about all flats and extra wet and that's what I get and when I called him back, she said that she couldn't do anything about it or she's kidding me, it's like they put it on purpose and hardly a sauce on the wing.

My new favorite ring stop. they are really wonderful wings and they are nice people. I had no problem yet and I've been out about ten times in the last few months.

johnpaul-7
21.08.2023

I placed a takeout order using their app. Don't rely on the app to notify you when your order is ready. The restaurant was very busy with orders, causing my food to sit for too long. The cashier seemed frustrated, but still maintained a professional attitude. She had my order remade, which I appreciated. The wings were decent, although a bit dry.

isa-234
21.08.2023

I must say, this restaurant has the best wings in town. Every time I order, they are fresh, delicious, and accompanied by great customer service.

FAQ

The restaurant offers the opportunity to watch sporting events on a TV / screen.

You can also pay for your menus with the common credit cards.

More information

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