Whataburger - Plano

#8 - Fast Food - Plano, Casual, French Fries
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Whataburger

Whataburger
3.4 / 5 (3379 reviews)

Description

Whataburger offers a mix of experiences, with many customers praising the flavorful burgers and standout new chicken sandwiches. Friendly, energetic staff at some locations enhance the service, especially during late-night hours. However, slow drive-thru lines and inconsistent food temperature remain common complaints, with some orders arriving cold or missing items. While the fresh preparation is appreciated, quality and speed vary across visits. Those using the app find ordering and pickup more convenient. Overall, Whataburger's food often lives up to its reputation, but improvements in service efficiency and consistency would elevate the experience.

Last update: 17.01.2026 from: Bri

Feedback

★ 3.4 / 5 from 3379 reviews
bri-142
18.08.2023

We went through late tonight, but wow. Barbie who took our order was the quickest and most efficient drive thru order taker ever. She had so much energy at friggin midnight! You could feel her smile through the intercom. Summer checked us out and gave us our food and everything else we asked for with a smile on her face. They ran this drive thru. Please give these employees a raise! It’s really hard to find good people like this these days!

doug-455
18.08.2023

1st time to this location; only 600+ left to visit in TX and 800+ total in USA. We have eaten at several locations in Collin county and made the effort to drive across town to try new location. Especially when they had a buy one get one free burger. Very popular Sat PM inside and with drive-thru.

valerie-1010
18.08.2023

I wanted to try the new Southern Chicken sandwich with bacon and coleslaw, and I have to say it was delicious! However, I did end up waiting about 10 minutes outside of Whataburger after ordering. They directed me to the front to wait, assuring me it would be worth it because the chicken was being cooked fresh. I expected it to come out piping hot, but unfortunately, it wasn't as hot as I had hoped. The coleslaw was mostly just chopped cabbage and lacked the flavor of a good sweet coleslaw. Despite this, the sandwich itself was really tasty, especially the spicy chicken.

mzshortthang
18.08.2023

We visited Whataburger, and their hamburgers are really big and delicious!

When I got back home with the new burger, the meat was so cold that I could have used it to defrost something in the sink. The lettuce was brown, and the bun was burnt. It was an awful experience, and I would give zero stars if I could. Pro Tip: Maybe hire people who know how to make a proper burger!

FAQ

The joint offers the opportunity to view sports events on a TV / screen.

You can also pay for your meals with the common credit cards.

More information

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