Whataburger - Plano

I don't really like to complain but I came in here today and for the third time I was waiting for my food that was never coming because evidently they're giving it to the wrong people or thinking they've already given it and they're not. I asked Bill themanager there if they forgot about my food and he says I don't know I just came around the corner here. He's the one that tookmy order so you're not really paying attention to if your customers are getting their food or not and you're taking their order.So I tell him this is the third time in a row this has happened to me and he just says oh I'm sorry which I heard the other twotimes. Really ridiculous saying sorry for the same thing over and over again doesn't help. Then I ask if I could have a ranchand he says sure but next time need to put it on the order when I order. Never been charged for ranch but anyways you're goingto try say something like that after you've had me waiting for my food over 20 minutes for the third time in a row. Smh

First time going to a Whataburger and I wasn't disappointed. The inside of the store was closed so we had to walk through the drive through with no issues. The burger was great and came out fast and fresh. I would definitely recommend for a quite bite toeat especially late night!

7/27/2022] $4.50] pepper corn sandwich, medium drink, and medium fries. Good as usual at this place. 4/30/2022] $8] Good again. Was very busy 4/22/2022] $8] Good 4/9/2022] $4.63] Always good. Patty Melt, medium drink and medium fries. Hard to gowrong with this combo.

Ordered a chicken sandwich. The only thing consistent about the chicken on the sandwich was that it was inedible. The texture is like fibrous plastic and it came both burnt and cold. Attached is a picture of the sandwich. I will never eat here again, and Irecommend stopping at the dairy queen nearby instead.

Eat. Always great and people always beautiful. My low score is with the time it takes to get your food. If Whataburger would do what Chick-Fil-A is doing to scare food, they would make a murder.