Reviews
What Sophia N likes about Potbelly Sandwich Shop In Plano:
10/17/2023: i was in the area and ordered dinner online through the Potbelly app for my niece. Got a Sicilian sandwich, chicken pot pie soup, chocolate brownie cookie and a Dr. Pepper. My order was available a few minutes earlier than quoted, which was nice. Yes, I ordered a lot of food, but she said it was all the tasty. She had leftovers to bring for lunch the next day for school. What Shannon Sublett doesn't like about Potbelly Sandwich Shop In Plano:
Engaging with the customer is key! My first visit was Not Good. I was not encouraged to add condiments and, as it turned out, no condiments would have been added had I not realized as I came around the corner to pay, I realized that no condiments were added. Oof. So also, I had no idea that the sandwiches were toasted, no one asked me if that was how I wanted it. The flavor was not appealing. I will not be able to re... View all feedback.
Reviews from various websites
This place is totally diffrent than the one in dallas and it shouldn't be.
On their phones while on the line, that's a health violation. One employee had zero Potbelly gear, no shirt, hat, or even a bandana. The employee with the blond...
read moreEngaging with the customer is key! My first visit was Not Good. I was not encouraged to add condiments and, as it turned out, no condiments would have been adde...
read moreI ordered the chicken salad salad from the drive-through, the salad had no dressing and no taste. I would have gone back, but I am on my lunch break.
Ordered on line for pickup. It was not ready and when I got my sandwich it was not made correctly.
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