Pollo Regio - Plano

Use to be great, but for the past few months the quality has dropped a lot. I stopped going cause twice I got undercooked chicken. I gave them an other chance t... read more Use to be great, but for the past few months the quality has dropped a lot. I stopped going cause twice I got undercooked chicken. I gave them an other chance today and the chicken is great but the rice is undercooked and has not flavor, same withthe rice. Please check your cooks work. You have a great product when is done right. Today it was a missed

The service is amazing. I eat here multiple times a week. Francisca does an amazing job every time I come in to pick up food on my lunch break. Very friendly an... read more The service is amazing. I eat here multiple times a week. Francisca does an amazing job every time I come in to pick up food on my lunch break. Very friendly and always makes sure my order is correct. I?d give 6 stars if I could.

My first time I'm eating from this place was not more than two months, and I'll be back when I have a chance. Food is very good, prices are even better and serv... read more My first time I'm eating from this place was not more than two months, and I'll be back when I have a chance. Food is very good, prices are even better and service never disappointed. There's another chicken joint that's gone from them to which I went in the past. Young, you could use this Pollo Regio a tip or two via service/food quality!

I first visited this location just two months ago, and I've been returning whenever I get the chance. The food is excellent, the prices are even better, and the... read more I first visited this location just two months ago, and I've been returning whenever I get the chance. The food is excellent, the prices are even better, and the service is always reliable. There's another chicken place down the road that I've been to before, and they could definitely learn a thing or two about service and food quality from Pollo Regio! Keep up the great work!

I absolutely love Pollo Regio! I often visit this location since it's conveniently close to my workplace. Today, I went through the drive-thru and was greeted b... read more I absolutely love Pollo Regio! I often visit this location since it's conveniently close to my workplace. Today, I went through the drive-thru and was greeted by Francesca, who was incredibly friendly and attentive. She took her time with my order, which I really appreciated. The line moved quickly, and that’s great because I only have 45 minutes for lunch. The food is always hot and fresh. If you can smell the chicken from a few blocks away, you know it's going to be a delicious meal!