Panda Express - Plano
Panda Express
Description
Dining experiences at this restaurant vary significantly, with a blend of friendliness and serious service shortcomings. While some staff members garner praise for their attentiveness and helpfulness, others seem disinterested, leading to repeated mix-ups and food quality issues. Concerns about food safety and proper handling practices have been raised, particularly regarding allergy risks. Despite some commendable dishes and generous portions, customers frequently report inconsistency in service, freshness, and staff behavior, leaving many hesitant to return. Overall, while the potential for a delightful meal exists, the reliability of this location remains questionable.
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I always come to this location, but no employee has ever stood out the way Cora just did. She was very friendly, informative, and courteous to me. I mentioned that I had been looking at the shrimp every time that income in but never tried them before. She quickly asked if I wanted to sample it. I sampled it and LOVED it. Added it onto my order. She met us with a smile and held that smile the entire time. Hire more Cora’s. We love her now
Excellent food! Good portions, well cooked fresh! Friendly staff except for the older lady who rushes you as you order- no patience and not the best maners from her...but other than that a great Panda to dine in or take out!
This is the absolute worst Panda Express location. The employees are extremely rude. After my first visit, I wrote it off as maybe just a busy night or something. I tried this location again after a couple of months and it’ll the service was actually worse. This location does not close until 9:30. I arrived at 8:30. They were out of several common entrees and when I asked if they could make more, the employee was extremely rude in stating no. You will be open for another hour and won’t make any
Expect no chicken when you order the string bean chicken. Poor service from an older lady. I would rather support a locally owned non-franchise establishment that gives you great portions and service.
The food here always tastes good with a good size selection and you can watch them cooking up fresh batches in the background. But if you go within 30 minutes to an hour of closing, they stop cooking, so the food isn't as fresh anymore and the selection starts dwindling to only a few choices within the last 30 minutes. Because of this, I try to get there an hour or more before closing time for the fresh selection.
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