Kfc - Plano

I've visited several chicken spots in the area, and while I understand that things can get hectic, many places tend to make you feel like it's your fault when a... read more I've visited several chicken spots in the area, and while I understand that things can get hectic, many places tend to make you feel like it's your fault when an order goes wrong. However, this restaurant consistently delivers great service, and if there's ever an issue, they make it right. I highly recommend skipping the Popeyes nearby and heading to this place instead. The food is always warm, and the atmosphere is fantastic!

Delicious chicken that's always crispy and fresh! The staff is diligent about safety, wearing masks and gloves. I've always enjoyed their original chicken, and... read more Delicious chicken that's always crispy and fresh! The staff is diligent about safety, wearing masks and gloves. I've always enjoyed their original chicken, and the kids absolutely love the buckets, extra crispy chicken, and chicken wings. I recently tried the crispy Colonel sandwich, and it was fantastic! The side portions are also generous, with tasty mashed potatoes, coleslaw, and biscuits—perfect for the kids to eat to their hearts' content. The service is great too. Overall, I love this place!

I ordered the spicy famous chicken dish, chicken was hard. I ordered a sweet tea and they gave me unheeded. I went back to let the lady know that she was still... read more I ordered the spicy famous chicken dish, chicken was hard. I ordered a sweet tea and they gave me unheeded. I went back to let the lady know that she was still having a drink, but it was still unsweetened: the lady who took the orders in the ride was nice, although

DO NOT VISIT THIS PLACE! KFC IS PRICE GOUGING ON CHICKEN! I ordered a special online for $30 at the drive-thru, but when I reached the window to pay, they charg... read more DO NOT VISIT THIS PLACE! KFC IS PRICE GOUGING ON CHICKEN! I ordered a special online for $30 at the drive-thru, but when I reached the window to pay, they charged me over $48. I mentioned the discrepancy, and I was told that they do not honor any online specials. To top it off, the young man at the window started making strange and inappropriate comments. Seriously, avoid this location. They overcharge you at the drive-thru and then laugh about it. It's absolutely ridiculous!

I would not recommend this particular KFC location. Either their oil is old and/or they deep fry their products for too long. The very first time I tried this p... read more I would not recommend this particular KFC location. Either their oil is old and/or they deep fry their products for too long. The very first time I tried this place in 2021 was alright. I really liked their fries even though disappointed they no longer sold wedge fries. Chicken was ok and I like their chicken pot pies. But then every single trip there afterwards the fries are way too cooked and basically obliterated. And the chicken is off too. This area is basically chicken fast food central so unless you absolutely have to have bad KFC dishes (besides the chicken pot pie *chef's kiss* then I would try the other spots. Chik Fil A is right across the street. Behind Chik Fil A in almost the same plaza is Popeyes. Across the intersection from them is Raising Cane's nearby Walmart. Go somewhere else. Also, if you want chicken pieces done right, try out Jollibee on Preston road. Their chicken is fantastic every time. Also the gravy is like crack!