Chick-fil-a - Plano
Chick-fil-a
Description
Located in Plano, TX, this Chick-fil-A offers a mixed yet leaning positive experience. Patrons praise its efficient drive-thru—especially with staff taking orders outdoors—and the quality, tasty food, including standout chicken biscuits and breakfast options. The restaurant is family-friendly, featuring a playground and reliable mobile ordering with rewards. Many commend the welcoming, attentive staff and quick service during busy times. However, some customers have faced order inaccuracies, slow preparation, and occasional payment issues, dampening their visits. Longtime guests cherish the community atmosphere and leadership values. Overall, this location blends consistent quality with moments needing improvement.
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Feedback
This restaurant boasts a fantastic location and consistently provides excellent service for quick takeout. Don't let the double drive-thru line intimidate you; they operate quickly and efficiently. There are employees outside to expedite the process by taking multiple orders at once for the kitchen to prepare. I recommend using the Chick-fil-A app to place your order in advance—just let them know your name when you arrive at the drive-thru. You can earn rewards and occasionally receive special treats through the app. The food is always of high quality and packaged correctly with any sauces I request.
This place is good. It is a good place to bring young kids because they will want to play at the playground and they have kids meal. They have breakfast and lunch/dinner. They have a drive through and you can do online order from their app. I like this place and I rate it 5 stars. Their food is good if you like fast food.
Eat More Chicken! or a delicious breakfast, here at Chick-fil-A in Plano, TX. The drive-thru wraps around the building. Best to enter from the North side, watch for cars exiting from the pickup window, then enter the drive-thru line. Young man standing outside to take orders was doing a great job! I saw how patient he was with a senior citizen ahead of me, got the order done. And when I pulled up, it was less than a minute to process my breakfast combo Greek yogurt parfait. The crew at the pickup window was warm welcoming, did not mind when I asked to verify my order. So, Overall this is a great crew at this location. I spent a total of 3 minutes in drive thru, got a fresh made fluffy breakfast biscuit, and a fruity yogurt desert, and C-f-A coffee. Ready to conquer this day!
I love this local Chick-Fil-A franchise location! I am a regular there because their efficiency, quality, and friendliness is the best I’ve ever experienced at a fast food restaurant. They have exhibited to me many times over, that they really do care about getting my orders right. They have even asked me on the next visit about something that they thought they have missed on my order from the last visit. I travel a lot and I must say that I have never experienced such good service anywhere else. Congratulations to the owners on finding and instilling such much care in their employee’s service.
