Chick-fil-a - Plano

Catering, Good For Breakfast, Chicken Nuggets
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Full menu with pictures, prices and categories.

Chick-fil-a

Chick-fil-a
3.5 / 5 (3327 reviews)

Description

Chick-fil-A’s latest location offers a mix of experiences. The food remains generally excellent, with some praising its quality and efficient service in a spacious setting. Staff are often described as friendly, caring, and attentive—helping families and creating a welcoming atmosphere. Notably, the restaurant embraces inclusivity by employing and supporting individuals with disabilities. However, recurring issues with curbside order delays, missing items, and occasional rude or inattentive staff have left some patrons frustrated. While many customers appreciate the kindness and customer care, inconsistencies in service and order accuracy suggest room for significant improvement at this location.

Last update: 17.01.2026 from: Brianna

Feedback

★ 3.5 / 5 from 3327 reviews
brianna-382
20.08.2023

My children were acting insane because it was past naptime and the employees helped me carry things to my car and even helped entertain my children while I placed one last order to-go before we left the restaurant. I would have definitely gotten irritated stares and no help at any other fast food place, but the employees at this Chick-Fil-A actually cared and helped me because they are kind people! Thank you!

kimberly-1480
20.08.2023

The service is always too notch. I frequent this location about 3-4 times per month and it's great for kids.

lindsey-502
20.08.2023

Just when I thought I couldn't love Chick-fil-A any more, I walked in to find a wonderful young woman with Down syndrome working behind the counter. My heart soared with joy knowing that Chick-fil-A hires, mentors, and trains such an amazing person! I commend you for this, and it fills me with love and hope for our future.

sylvia-131
20.08.2023

My Familia I love this place....in my Grandson 's words Yummmmy

alicia-1094
20.08.2023

The staff at this restaurant are fantastic—always friendly and polite, and they genuinely seem to love their work. This reflects positively on the management and highlights how much they value excellent customer service!

FAQ

You can watch major sports events on a screen / TV right in the restaurant.

The place also takes credit cards from the common providers as a means of payment.

More information

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