Town Bagel - Plainview
Town Bagel
Description
**Restaurant Review: A Bagel Haven in Plainview**
Nestled in a bustling shopping center, this popular bagel shop has garnered both praise and critiques from its loyal customers. While many rave about the delicious, fresh flavors and the clean, inviting atmosphere, recent feedback highlights a decline in quality and inconsistent service. Patrons have noted notably thinner cream cheese spreads and occasional frustrations with staff interactions. However, the efficient operation and the inviting presence of owner Steve Cohen continue to draw bagel enthusiasts back. With a spacious setting, ample parking, and strong COVID precautions, this bagel spot remains a beloved choice for both locals and visitors alike.
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By far the best bagels on Long Island. They're always warm and fluffy. The sandwiches they prepare are among the best in New York State—you won't be disappointed!
The quality has significantly declined. I used to order from here every day, as it was my favorite bagel place. However, I've been experiencing problems with my orders lately. In just the past week, I've encountered issues with two out of four orders. The quality is not what it used to be. This is what they now call a bagel with cream cheese.
I've been a loyal customer for quite some time, but I've decided it's time to stop visiting. I'm not sure if it's due to cost-cutting, but they've significantly reduced the amount of cream cheese on their Cream Cheese Bagel. You can barely taste the cream cheese; it’s just a thin layer, much like spreading butter on a bagel. This has happened multiple times, and I feel it's not worth paying $5 for a bagel with so little cream cheese.
I repeatedly receive poor service from Victor. He has taken my order multiple times and always appears irritated whenever I ask for anything. This morning, when I asked for napkins at checkout, it was obvious he was annoyed by the request. He could benefit from better training or should consider a different job if he doesn't want to serve customers. Interactions with him have definitely spoiled my mornings.
The food was truly fantastic, and the service was exceptional! I had an everything bagel sandwich with lettuce, tomato, and cheese, while my wife savored a pumpernickel bagel spread with scallion cream cheese and lox. Despite the long line, it moved quickly. These are definitely some of the best bagels on the Island!
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