Dunkin' - Plainfield

This is the worse Dunkin I?ve ever been to?the morning team is full of so many negative people, I have never seen anything like it. They mess up orders (mobile... read more This is the worse Dunkin I?ve ever been to?the morning team is full of so many negative people, I have never seen anything like it. They mess up orders (mobile orders! just rude, I have been there on numerous occasions and they never greet you they act asif it?s a privilege that they are allowing you through the drive thru. I would avoid this location like plague maybe Dunkin willrelease them from their misery. Wish I could give the morning team 0 stars.

The morning girls are, by far, the worst, laziest people to work at this location. One might think that they 'd rather be at home sponging off their rich suburb... read more The morning girls are, by far, the worst, laziest people to work at this location. One might think that they 'd rather be at home sponging off their rich suburban parents or poor city taxpayers like yours truly? They are undeniably rude (i.e., no thank youand have a nice day from any of them), as well as lazy (bagels should be ready before the store opens at 4 a.m., not 4:30 a.m.,which is when I arrive). I am a store manager at a nearby gas station/convenience store, and I am expected to greet andappreciate my customers, regardless of their personal behavior. Obviously, the store manager--and these girls ' parents--failedto teach them proper etiquette toward fellow humans. And sometimes, I noticed them playing with their phones, before thedrive-thru windows were covered with advertising film for the DD App. Since the film now obscures anything inside that store, itwould not surprise me if they were scratching their behinds or picking their noses while preparing my food. Oh, and they neverturn the store lights on, either. Way to keep your regular customer base, ladies! And I always spend more than $10 per visitfive days a week (two coffees and a bagel with creamed cheese). Because of them, I will take my hard-earned dollars elsewhere.Thank you very much and have a nice day.

This Dunkin' Donuts deserves 5 stars for its excellent customer service. The staff is always cheerful, and my order is consistently correct. The cold coffee tas... read more This Dunkin' Donuts deserves 5 stars for its excellent customer service. The staff is always cheerful, and my order is consistently correct. The cold coffee tastes fantastic, and I always stop by for a large cup of Java when I'm driving through.

I had an outstanding experience at this Dunkin'. I prefer coming here over others because the staff is fantastic, and they consistently prepare the best drinks... read more I had an outstanding experience at this Dunkin'. I prefer coming here over others because the staff is fantastic, and they consistently prepare the best drinks in the area. I'm a huge coffee lover, and these folks are definitely my favorite nearby spot!

Always great coffee, and very good service by me. read more Always great coffee, and very good service by me.