The Del Monte Lodge Renaissance Rochester - Feedback

What User doesn't like about The Del Monte Lodge Renaissance Rochester:
If you don’t want to be ganged up by multiple staff members that make you want to cry when you have already had probably one of the worst days in a long time and instead of being kind and understanding they showed no empathy. Also, if you don’t want to get a roaring migraine from the air conditioning unit in your room, then I highly recommend that you DO NOT COME TO THIS LOCATION. Just this year alone, I have stayed... View all feedback. What User likes about The Del Monte Lodge Renaissance Rochester:
The hotel has easy access to the interstate 10 to 15 miles southeast of Rochester. Parking was free and easy. But hotel staff was really great. The room was super clean and quiet with a nice view of the Erie canal. The front desk clerk gave us the names of a few restaurants within five minutes easy walk from the hotel. This could not have been better on any level. We will stay here again when in the area. View all feedback.