Reviews

Overall Total Score
4.2 out of 5
Impressive | 184 reviews

What Gicu Matei likes about Artisan Gelato Espresso:
This was a nice little shop right on the canal path. Great place for a Sunday afternoon walk with friends. The ice cream was a little bit pricey, but worth it for the exotic flavors that were offered tiramisu, salted caramel, creme brulee... Definitely not your average chocolate vanilla and swirl options! View all feedback. What Scott Baker doesn't like about Artisan Gelato Espresso:
This restaurant lacks a customer-centric approach. Despite the Google website, sign on the door, and flag outside all indicating that they are open, they are not. This inconsistency is frustrating. This, along with other past experiences, exemplifies their lack of customer focus - no samples offered, service is inconsistent, and more. Instead of conveying that the customers are fortunate to dine there, they should sh... View all feedback.

Reviews from various websites

Restaurantji
3.6 ★ from 68 reviews
mary
19.07.2024 - 10:35

Surprised at the amount of ice cream for the high price, would not have been quite so bad if I had liked the taste. not good

Matthew
19.07.2024 - 10:35

What a neat little spot. The hazelnut gelato was delicious, and the folks behind the counter were polite and jokes around about the ducks outside. The ducks wer...

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Zeenat
19.07.2024 - 10:35

The experience I had was two standard deviations from the norm, and I would highly discourage people from supporting this coffee shop or the owner. I was greete...

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Allison
19.07.2024 - 10:35

I wish I could try the Gelato, the business is not open (Google says they are).

Suz
19.07.2024 - 10:35

Best iced coffee anywhere! Good Gelato too. It's nice to get something inside and then relax on seating outside and enjoy the Erie Canal Heritage Trail.

Menu
4.2 ★ from 10 reviews
Jakayla
10.07.2022 - 05:54

Staff was fantastic and the gelato was amazing! The outdoor area made it a perfect stop!

Gicu
10.07.2022 - 05:54

This was a nice little shop right on the canal path. Great place for a Sunday afternoon walk with friends. The ice cream was a little bit pricey, but worth it f...

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Jakayla
10.07.2022 - 05:54

When my wife was taking our triplets around last year to search for colleges wjole in Pittsford she rave about the mango sorbet. So when dropping our daughter o...

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Tod
10.07.2022 - 05:54

We visited here on a hot summer night enjoyed this cool treat. Two of us had gelato one had sorbet. Our gelato was good but not the best I've had. The servings...

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Trevor
10.07.2022 - 05:54

The staff were wonderful! The gelato was excellent! The location, right in front of the canal, was perfect for enjoying it.

Int Restaurants
4.5 ★ from 116 reviews

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