Dunkin' - Pittsfield
Dunkin'
Description
**Dunkin' Donuts: A Mixed Bag of Experiences**
Dunkin' Donuts offers a variety of coffee options and a quick drive-thru experience, particularly in the mornings, where service can be prompt and efficient. However, mixed reviews reveal significant inconsistencies in staff training and order accuracy. Many customers express frustration over slow service, forgotten items, and even food safety concerns, such as raw bacon. While some appreciate the friendly staff and timely service, others have decided to seek alternatives like Starbucks for a more reliable experience. Overall, Dunkin' remains a go-to for some, but significant improvements in service are needed to enhance the customer experience.
Images
Feedback
I had some delicious coffee! I really needed a boost since I hadn't slept in over 25 hours. We opted for a drive-thru at Dunkin Donuts, and it was quick and easy.
If you're using the app to place an order, I highly recommend ordering a day in advance, as it takes them nearly a full day to prepare your meal. And when you arrive...
Absolutely terrible. What kind of people would serve someone raw bacon? When I grab a bag while driving, I certainly don't expect to find a handful of uncooked meat inside...
These dunks are my way! My darling! John knows how to make a coffee, my coffee! Long with a few others. Most workers deal with me and my crazy best friend when we get through and also jokes about that is great. I just wished as much as I would get through, they remembered my coffee so I don't have to breathe deep to say it lol. Thank you.
More information
QR-Code for the menu
