Dunkin' - Pittsfield

American, Bagels, Bakery
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Dunkin'

Dunkin'
3.5 / 5 (825 reviews)

Description

**Dunkin' Donuts: A Mixed Bag of Experiences**

Dunkin' Donuts offers a variety of coffee options and a quick drive-thru experience, particularly in the mornings, where service can be prompt and efficient. However, mixed reviews reveal significant inconsistencies in staff training and order accuracy. Many customers express frustration over slow service, forgotten items, and even food safety concerns, such as raw bacon. While some appreciate the friendly staff and timely service, others have decided to seek alternatives like Starbucks for a more reliable experience. Overall, Dunkin' remains a go-to for some, but significant improvements in service are needed to enhance the customer experience.

Last update: 17.01.2026 from: Lynae

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★ 3.5 / 5 from 825 reviews
lynae-t
27.03.2024

I had some delicious coffee! I really needed a boost since I hadn't slept in over 25 hours. We opted for a drive-thru at Dunkin Donuts, and it was quick and easy.

tyrone-g-mechanic567
27.03.2024

If you're using the app to place an order, I highly recommend ordering a day in advance, as it takes them nearly a full day to prepare your meal. And when you arrive...

shauna-j-beach9-1
27.03.2024

Absolutely terrible. What kind of people would serve someone raw bacon? When I grab a bag while driving, I certainly don't expect to find a handful of uncooked meat inside...

sami-ketola
18.04.2023

These dunks are my way! My darling! John knows how to make a coffee, my coffee! Long with a few others. Most workers deal with me and my crazy best friend when we get through and also jokes about that is great. I just wished as much as I would get through, they remembered my coffee so I don't have to breathe deep to say it lol. Thank you.

dschumm-forest9054
18.04.2023

My favorite dark girl in the Berkshires. Most D and Ds do not screw up Dunkin to Dalton Ave. I'm in love with Munchkin, it's a love hate thing because they're soaked in sugar.

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