Chuck E. Cheese - Pittsburgh

I have been here a few times. One time my cousin had a seizure. The staff memebers were great. They did everything correctly and even gave us some extra tokens... read more I have been here a few times. One time my cousin had a seizure. The staff memebers were great. They did everything correctly and even gave us some extra tokens for the kids. The other time we had a little unofficial party for our 6 y.o. they were very accommodating. We had a great time.

The staff are great and very helpful. The games and rides were all in working order. Everyone with us had a great time. read more The staff are great and very helpful. The games and rides were all in working order. Everyone with us had a great time.

This was my grandson’s first visit to Chucky Cheese and it was spectacular. The last time I was there was when I took his mother for her 5th birthday. I was so... read more This was my grandson’s first visit to Chucky Cheese and it was spectacular. The last time I was there was when I took his mother for her 5th birthday. I was so impressed with our experience and my grandson had an amazing time. He enjoyed meeting new friends, playing any game that caught his attention, running free through the area and he thought the pizza was the best he ever had. The highlight of his visit was when Chucky came around to interact with all of the kids. Our visit was February 20th and he still mentions the thrill of hugging Chucky. I appreciated that Chucky spent the amount of time he did with each child; he was so kind and patient. Because I had not been there in decades, I had plenty of questions and the young man at the counter was knowledgeable, helpful and beyond patient. He explained the policy of the hand stamp, explained the options available with the Chucky Card, the procedures for ordering our food and the prizes for the points. I approached him several times with more questions and he was very helpful. I wish I could remember the young man’s name (young, tall with dark hair) and I hope he is there the next time we go so I can thank him for making our initial visit so memorable. One final comment is about the cleanliness. Everything from the restrooms, the booths, the games and controllers, counters and even the carpets were extremely clean. It was a pleasure being there.

Fun experience, even for an adult. However, the wings were a nightmare— not because of the sauce, which actually had a good flavor, but due to the wings themsel... read more Fun experience, even for an adult. However, the wings were a nightmare— not because of the sauce, which actually had a good flavor, but due to the wings themselves. The quality, taste, and texture were all off. If you had taken away the Buffalo sauce and blindfolded me, I wouldn’t have recognized it as chicken.

The manager truly exceeded expectations to ensure my daughter had a wonderful birthday, despite the fact that there were four other parties happening at the sam... read more The manager truly exceeded expectations to ensure my daughter had a wonderful birthday, despite the fact that there were four other parties happening at the same time. The service was exceptional.