Panda Express - Pinole
Panda Express
Description
Set in a busy commercial strip, this branch serves hot, fresh dishes at times but struggles with inconsistent portions, slow and sometimes rude service, and staff refusing orders near closing. Customers report underfilled orders, long waits, and occasional food-handling concerns, though the dining area can be clean and some employees are attentive. The interior is often cold and parking fills quickly. Expect a hit-or-miss experience—excellent when staffed well, frustrating when understaffed or unprofessional.
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I had the worst fried rice I've ever tasted. I really can't understand how anyone could enjoy this dish.
It is so cold in this restaurant, the workers are not always pleasant, and the food is ok. It's a hit or miss sometimes.Parking: The parking lot is usually full, do to all the businesses.
I came here with my family to pick up some food 1 hour and 15 minutes before they close, which is within hours of operation and the Latin male cook over the counter refused to cook chow mein because “he didn’t feel like it.” This franchise turned down 15 plus customers because of the unprofessionalism and attitude this cook. I consider this to be a lazy was of conducting business.
It was 950 pm and they said kitchen is closed refused to cook more food . They are ridiculous when it clearly states you close at 1030pm . A lot a customers turned away because you have 2 lazy cooks ! Restaurant loses customers by this service you guys are the worst Panda Express I have ever been to and your employees are all rude. I am a manager in retail for 10+ years this is ridiculous!
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