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Contribute Feedback What User likes about Pret A Manger:
I would add more stars if I could. the team here is simply amazing! very professional, always very attentive, can not imagine how they manage to use all different types of beverage variations and thus keep a good attitude at any time! team has a very strong bond that I feel, I like everyone, but I must say the manager are really amazing! I personally like the taste of a couple more competitive, but due to the service... View all feedback.
What User doesn't like about Pret A Manger:
the personal is as if it is a personal business. pret is a chain that makes a lot of money, sandwiches costs £4, so I'm sure they do well. but the girls who work there skip the drinks. I asked for a little more cocos milk to answer “if they ask for less ice, it looks like less because the ice would fill more the pot”. Yeah, I did, but I want more milk. because of the dampening she appeared on a few more ml of milk, I... View all feedback.
Best service all the. No exception. Tried central London ones but they never deliver at such higher standard as Harrow on the Hill branch. Thank you!
They have a serve a good service to every customer .
Open 7am till 6pm. Best place for sandwiches and coffee to takeaway.
I have always received very good service from Pret and absolutely love their coffee. However one of the staff called YOGESH at Harrow on the hill branch is not customer friendly at all and has an attitude problem. He missed to add hazelnut syrup which was part of my original order. When requested to add he denied and lies that he added 4 pumps of it and I need to ask his manager to add any syrup. This is super rude, absolutely not helpful and has a horrible attitude. He did not even call for the drink when it was ready. He simply put the coffee on the counter. I had to go check if it was my drink and another colleague confirmed it was my drink. It had no details of the coffee written in the cup too. I will not visit this store next time I see Yogesh at their till and spread the message about this worst and frustrating customer experience. I am naturally a very patient person and there has never in my life I have come across such a rude customer service.
Taste nd quality is awesome with good customer service
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