Wendy's - Pinellas Park

The manager Liz is terrible and has no business working in customer service. They close the dining room whenever they feel like it despite the posted hours. Do not recommend this location!!!!!

The entree menu monitor was blank. No ice in one drink machine and no drinks in the other. The auto flush toilet didn 't work. The no-touch sink faucet didn 't work. They didn 't say anything when our order was finally ready, we had to ask is this ours?

This store works by their own rules. Closed lobby at 8pm, closed fryers at 9pm, always out of cola freestyle flavors. It's always one problem or another here.

I have not eaten at a Wendy’s in many years but I wanted to check out as a dear friend recommended it. 2:53pm Ginette was my server and she was pleasant and helpful as I had changed my mind on my order. This is where Tanisha the manager came in, she corrected my order and I have my name. Just a minute or so went by and I got my chicken burger and fries, hit and delicious. I will for sure be back soon. Thank you.

Terrible experience today at this Wendy’s (8005 US Hwy 19N Pinellas Park FL) I place the order inside it took a good 15 minutes before it was my turn but that is to be expected it was around 1 pm. Purchased an apple pecan salad and went to eat it in my car. Half way through the salad I found a large bug !! I don’t know what it is maybe a beetle maybe a roach so needless to say I stopped eating the salad and went inside to see the manager. My intention was to pull the manager aside show him or her the bug and just get a refund but it didn’t go that way. The GM I guess didn’t want to bother with taking care of her customer so she sent her shift manager , this shift manager( Liz) as soon as I showed her the half eaten salad with the bug just said “I made that salad and that bug wasn’t there” and she said this twice took my salad and threw it away in a trash can behind the counter and just stood there looking at me I guess she just wanted me to leave. I didn’t appreciate being called a liar to my face specially after wasting my lunch and eating a salad with a pretty big bug in it. As soon as she saw that I was getting upset she just said if you’re going to have an attitude just leave I don’t want you here and she said that at least three times and then I said I want a refund and I asked for her GMs name because she was watching and listening but didn’t want to deal with the issue but Liz refused to give me her name. I told Liz that my review of this visit will reflect her poor customer service. It took a good while for her to get me my refund I guess customer service and keeping bugs out of salads she throws together are not the only things that she is bad at , cashiering as well. As she kept messing with the register she kept asking me “are you having a bad day sir” with a smirk on her face. This did not have to go this way. Very petty and by far the worst customer service I’ve encountered at a fast food restaurant. Needless to say I will never be back at Wendy’s and will make sure I tell everyone who cares to know about how Wendy’s managers treat people who spend their money regularly there.