China House - Pinckney

Absolutely poor customer service! Half of my order was incorrect, and the person who answered the phone was quite rude. All I wanted was my meal to be made correctly, but instead, I was blamed for the mistake. When I requested a refund for the incorrectly prepared meal, they denied my request, saying they didn't know how to process refunds for card payments.

Terrible customer service! Half of my order was incorrect, and the person who answered the phone was very rude. I simply wanted my meals prepared as I had ordered, but the staff blamed me for their mistakes. When I requested a refund for the incorrectly prepared items, they refused, saying they didn’t know how to process card refunds.