El Varadero - Pilar de la Horadada

A super nice place on the shore of the Mediterranean. service depends a lot on when you go and how full it is. the food is very varied because there are different restaurants within the same space.

Started off ok, gorgeous scenery (stunning) we asked for a table just for drinks (it was approx 3:30pm) and very quiet. A nice lady served us drinks (black lady) who was polite and hospitable. Following this we were basically ignored for the 1.5 hours we were there, my partner tried to get someone’s attention only to be told he wasn’t a waiter (but we noted he worked behind reception and instead spent the entire time flirting with what looked to be his girlfriend). We would have expected he would have told a waiter to come serve us but instead the lazy so and so went and stood behind the reception doing absolutely sweet FA. Terrible service, staff completely avoid serving you (avoiding eye contact). The issue is, if we had received good service we would have likely had returned for food but would definitely advice to AVOID AT ALL COST. Looks pleasant but staff are definitely obnoxious. Has great potential but ultimately needs a few staff sacking.

Menu only in Spanish. They have the best location but the food was like something you could get from a beach bar nothing special only expensive.

The service this evening at the restaurant has been as awfully as the other comments you can read of 2020, 2019 etc. No improvement!!! This seems to be their motto: bad and slow service . You wait for 1 hour for a salad, 1,5 for a burger or a meat dish. They communicate only upon demand and then as hillbilly’s. Disappointing to see how they run down a lovely place.

Where do I start?! 1. It took ages for our drinks order to be taken and then 30 minutes wait to receive them although we were the only ones there apart from one other couple already eating. 2.Two starters came out together with a main course. 3. The 3rd starter came out wrong, and we had to wait ages to get the waiters attention to sort it and receive it. 4. One main course came out wrong, chicken instead of pork. 5. The last main course came out HALF AN HOUR after our mains were finished, after asking twice for it. 6. Second drinks order came in dribs snd drabs, two drinks were wrong and one never turned up at all. The waiting staff were completely oblivious to the diners, at times nowhere to be seen. I have to say the food was lovely, but it was a very frustrating experience. It's a shame because it's a lovely setting with good food but totally inept waiters and waitresses. As we left, the greeter at the desk only just managed to tear herself away from her mobile phone to bid us farewell. WE WILL NEVER RETURN.