Mcalister's Deli - Pigeon Forge

I usually enjoy McAlisters quite a bit, but I have to say this is the worst location I?ve ever ordered from. I paid $2.55 for a chocolate chip cookie. They sent the tiny one that comes with the kids meal. 2 of our orders, we ordered sides of Mac n cheese with and it is literally soup. And to top everything off, no utensils.

I did not receive the sandwich that was paid for. I ordered one regular garden turkey, and one garden turkey with pepper jack, cucumbers, and a different sauce than it normally comes with. I got two regular ones, but one had the omissions only so it 's very plain. the labels on each sandwich were switched, so I got a mouth full of vinaigrette. I don 't like vinaigrette. I 'm very hungry and tired from working on my feet all day and wanted a special treat for dinner and instead I got trash. i can 't and won 't eat this. I tried calling so they could refund the sandwich, but for a solid 40 minutes the employees had the phone off the hook so it just went to a busy signal after 21 seconds every time. I gave up at 8:10pm, they closed at 8pm. tried calling corporate but they were also closed. I need a refund for this sandwich, I did not get what was purchased. order 150132 placed july 5 at 7:03pm. EDIT: and both sandwiches were without pickle, even though I checked yes include the pickle when building my order online. I 'm not eating here again for a very long time, if ever. this place used to be quality but since reopening after covid it 's been different. bad.

Wow! i have been avoiding this chain my whole life but that all changed today. tried the new yorker which is pastrami and mustard and it was AMAZING. the chocolate chip cookie was delicious. 10/10, even the coffee rocked.

Food was great, as always. This place stays consistent with food quality, cleanliness and prompt service. There was a mistake on our order and we were charged too much. (It happens sometimes. Our group did not catch the mistake but a manager came to our table, apologized and corrected the mistake. Great service!!!

Not a deli in my book. What I walked into I did not expect. I quite enjoyed the food. I will be back. Mmmm the orange cranberry club. If you could hear a homer voice thinking about this sandwich. So good. I highly recommend it.