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Contribute Feedback What Darrel Carroll likes about Cracker Barrel Old Country Store:
I had an exceptional experience with the customer service during my last online order. I had ordered an item that they no longer had in stock, but I received a call from Ashley (I believe) to discuss making some changes. However, when I got home, my order was still incorrect. Ashley then called me again to acknowledge the mistake and apologize. I truly appreciate the effort she made to treat me like a valued customer... View all feedback.
What Blu Valley Hill doesn't like about Cracker Barrel Old Country Store:
The food was decent, but the quality seems to have declined. Also, during family breakfast, they were serving Bloody Marys, which was unexpected. I'm not quite sure what to make of that. View all feedback.
Great service, my wait person was very tentative to all our needs. She was very pleasant each time I asked her for something. The food was delicious as always.
Food ok, has slipped a bit. Priced have increased and quality/quantity has decreased.
Server did not care. Inattentive. Coffee in carafe was cold. No third party checking to see how we are doing.
It's hard not to be happy with Cracker Barrel. Everything was great as always except the eggs were wayyyyy undercooked. But otherwise it was a great experience. Everything was clean and neat and tidy.
We ate there tonight with friends, the food and service was great.
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