Tim Hortons - Pickering

I order through uber and they ALWAYS forget one item and this happened more than 3 times. I even called in advance once to tell them not to mess my order and guess what? They forgot one item ?

Food is made poorly, service is rushed and management is rude to their employees in front of customers. I will not be returning to this establishment, there are other restaurants that could use the support from our community. No care for customer experience or attention to the quality of food they are preparing.

Over the years this tim Hortons has gone down. The service is so slow it takes 20 mins to get a small coffee everyday. Either more staff needs to be hired or another way to get the customers in and out. Very unfortunate as this was never a problem in 2016/2017 and no the pandemic is not an excuse

Extremely slow service every single time!1) They don't know how to fulfill orders from UberEats2) it takes 15 mins to get a cup of coffee... and no it's not because there are people in line... Everyone has to wait a long time for service!This has been happening for the past six months.

I think this is probably the worst Tim Hortons I've ever been to. No matter what time of day you go or what day in the week you will be waiting in the Drive-Thru for 20 minutes for a coffee they are extremely understaffed and it has been like that for a while now. Please hire more staff so people are not waiting for 20 to 30 minutes in a Drive-Thru for a hot coffee.