Wingstop - Phoenix

Order took 3x the time it was quoted online which led to waiting 40 minutes at the store for our simple order, after already waiting the quoted 20 at home. They... read more Order took 3x the time it was quoted online which led to waiting 40 minutes at the store for our simple order, after already waiting the quoted 20 at home. They didn’t even fullfill the full order and the food was soggy and cold because the wings were apparently done the whole time but the fries took an hour. Had to go back and get a refund. What a joke of a place.

The cashier was nice. The food was not too good. They must have had a different cook. The buns were stale and the fries were burned. Better luck next time. read more The cashier was nice. The food was not too good. They must have had a different cook. The buns were stale and the fries were burned. Better luck next time.

I usually order here with no issue and I don't usually have a problem with them. I'm not one to usually complain but if I order my wings with 30 minutes in a ad... read more I usually order here with no issue and I don't usually have a problem with them. I'm not one to usually complain but if I order my wings with 30 minutes in a advance I would expect them to be ready especially if they send confirmation emails too. I even arrived 5 minutes late to give them some time and I get here and it's still being prepared. They need to work on that, big time.

We always order food from this restaurant at least once a month, but the last time we placed our order online when we arrived at the restaurant, the order was n... read more We always order food from this restaurant at least once a month, but the last time we placed our order online when we arrived at the restaurant, the order was not ready yet, it was very hot and my husband asked the cashier for a glass to drink water and shetold him that they did not have glasses to drink water. This simply seems unacceptable to me, very bad attitude of that cashier.

Ordered take out tonight. Wings seemed like they weren?t even cooked all the way. Had to bake them to make sure. The fries didn?t have any seasoning on them. Ov... read more Ordered take out tonight. Wings seemed like they weren?t even cooked all the way. Had to bake them to make sure. The fries didn?t have any seasoning on them. Overall, just gross. Threw most of it out. Don?t recommend.