Subway - Phoenix

I really enjoy Subway's veggie subs. Sadly, the consistency between restaurants is missing. In the past month I've been to 3 different Subway's. 1 was out of al... read more I really enjoy Subway's veggie subs. Sadly, the consistency between restaurants is missing. In the past month I've been to 3 different Subway's. 1 was out of all kinds of supplies, couldn't use gift cards, couldn't take coupons, and the counter help wasnot well trained or at all professional. 1 had good food but a very long wait. 1 was okay but chinzy on the veggies. I'llprobably still eat at Subway but I'll always be braced for disappointment.

We went to order a late lunch/early dinner. The two people behind the counter stared at each other for a bit, trying to figure out which one would actually work... read more We went to order a late lunch/early dinner. The two people behind the counter stared at each other for a bit, trying to figure out which one would actually work and help us. When one finally stepped up to help, it was clear they weren't thrilled. Evenwith her mask on, we told her to smile, but none, she wanted to be miserable. Unfortunately, after making our sandwiches, weonly had a $50 bill to pay with and that's all we had. I wish they would have had a sign. We had to leave and go somewhereelse to get change and go back to pay and get our meal. Our meal came with drinks, but once she collected our money, she turnedand went back into hiding, so we reached around the register and grabbed our own cups. Too bad she was so miserable. Ithonestly costs nothing to be nice and it makes for a better day for everyone. I don't even know where the first workerdisappeared to once it was decided that they wouldn't be serving us. This must be a miserable place to work.

You always prepare my sandwiches perfectly! The bread is fresh, and the toppings are just right! read more You always prepare my sandwiches perfectly! The bread is fresh, and the toppings are just right!

I visited Subway for the first time a few days ago and ordered a large Pro sandwich. When I got home, I noticed it had no mayonnaise and wasn’t cut in half. I t... read more I visited Subway for the first time a few days ago and ordered a large Pro sandwich. When I got home, I noticed it had no mayonnaise and wasn’t cut in half. I thought maybe it was a one-time mistake. Two days later, I returned to order two Pro subs. When ordering online, the toppings are already included, and you simply choose whether to add or remove them. I reminded the sandwich maker to make sure my subs were cut, and she assured me they were. However, when I got home, the subs were still not cut, and there were no toppings—just bread and meat. When I went back to the store, the staff argued with me that I needed to add the toppings online, but as I explained, they’re already included by default unless you remove them. This experience was very frustrating, and I don’t plan to return to this Subway.

Absolutely appalling... I've never been this upset. The employee blew her nose and then barely rinsed her hands with soap for about three seconds. She also touc... read more Absolutely appalling... I've never been this upset. The employee blew her nose and then barely rinsed her hands with soap for about three seconds. She also touched the paper towel dispenser both before and after washing her hands. Who comes to work at a restaurant while dealing with a runny nose anyway?