KFC - Phoenix

Casual, Chicken, Fast Food
Menu
Full menu with pictures, prices and categories.

KFC

KFC
2.3 / 5 (188 reviews)

Description

**Restaurant Review: A Mixed Bag at KFC**

At this KFC location, customer experiences range from frustrating to satisfying. While some patrons report issues with incorrect orders and perceived rudeness from staff, others rave about the deliciousness of the food, particularly the chicken and fries. Unfortunately, complaints about inconsistent service and bland meals prevail, leading to disappointment among diners who expect quality. Customers urge management to enhance staff training for better professionalism and attentiveness. Despite some positive reviews, the overall sentiment reveals a need for improvement in both service and food quality, leaving many diners feeling let down by their fast-food visits.

Last update: 17.01.2026 from: Vaughn

Feedback

★ 2.3 / 5 from 188 reviews
edmond-murazik
01.02.2023

I went through the drive-thru about an hour ago to get an original recipe meal. The person at the window checked my order twice to ensure it was the original recipe. However, when I got home, I found that I received a bland crispy order instead. Unfortunately, I didn't have time to go back.

jared-durgan
01.02.2023

The staff were rude, and the food wasn't worth the price. The place was empty, yet there was no one to clean so we could sit down. I definitely wouldn't recommend this restaurant. Food rating: 2/5.

dickinson-freddy
01.02.2023

My food was cold: I ordered a famous one? service is also really sucked. I'm sorry kfc u must really blow the food service at this place. food: 1/5

vaughn-towne
01.02.2023

I wish I could give a zero and wish I would have read reviews first but I was in the area let’s see if this kfc better than the one on 7th Ave Hell no they all nasty and workers don’t care. What kind of sick person would be happy to serve horrible food period. You have to be just careless or dgaf about what you doing Stay away from this place

king28-1
01.02.2023

Cashier didn't know his product. There was 4 people in front of me and he got all four orders of theirs wrong.Food: 4/5

FAQ

You can watch major sporting events on a screen / TV right in the restaurant.

The place also takes various credit cards.

More information

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