KFC - Phoenix

I experienced a lengthy wait in the drive-thru, received chicken that was severely overcooked and consisted solely of dark meat, and only got three wings in an... read more I experienced a lengthy wait in the drive-thru, received chicken that was severely overcooked and consisted solely of dark meat, and only got three wings in an eight-piece order. Additionally, my mashed potatoes and gravy were missing. The chicken was so overcooked that the bones easily fell apart. Furthermore, the restaurant does not answer their phone and the prices are too high for the quality of food. Given the numerous negative reviews, I am surprised by the 3.3 rating. It appears that the employees may be leaving fake reviews.

Just left this restaurant, the food was mediocre the Original Recipe chicken was fried hard and crispy, and funny enough...so was the biscuit. KFC has gone WAY... read more Just left this restaurant, the food was mediocre the Original Recipe chicken was fried hard and crispy, and funny enough...so was the biscuit. KFC has gone WAY downhill and I 'm so sure this will be the last time I ever visit, because it seems like every time I take a chance and buy a meal at KFC it 's always a HUGE DISAPPOINTMENT. Just, NO!

Worst Customer Service I've Ever Had!! I ordered my meal and they had me wait over 25mins on the side. I seen 10 to 15 cars come and go after I had already orde... read more Worst Customer Service I've Ever Had!! I ordered my meal and they had me wait over 25mins on the side. I seen 10 to 15 cars come and go after I had already ordered payed!! Then when I got my order 25 minutes later they STILL FORGOT large macaroni I ordered with my meal!! So I had to go back around and the guy look at me and said what macaroni til I showed him my RECEIPT. Then walked off mad and someone else brought it. (WORST DRIVE-THRU EVER!! (SATURDAY NIGHT SHIFT 7PM, SEPTEMBER, 24,2022

Side of corn was hellA old, worn out. in my bag was the top half of a biscuit, so i asked for it to be replaced-it was with a dried out hard biscuit. my nuggets... read more Side of corn was hellA old, worn out. in my bag was the top half of a biscuit, so i asked for it to be replaced-it was with a dried out hard biscuit. my nuggets were tiny; no meat, just a ball of crunchy something. disappointing. dang. Food: 1 Service: 1 Atmosphere: 1

Went to KFC drive-through. Ordered a number seven with coleslaw inside. The coal was a mold piece of coleslaw. I gagged my food,, very upset. Food: 1 Service: T... read more Went to KFC drive-through. Ordered a number seven with coleslaw inside. The coal was a mold piece of coleslaw. I gagged my food,, very upset. Food: 1 Service: Takeaway Meal type: Dinner Price per person: $10–20 Vegetarian options: I will never go again