Jamba - Phoenix

American, North American, Delivery Services
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Jamba

Jamba
4.1 / 5 (1094 reviews)

Description

Jamba Juice offers a convenient spot with tasty smoothies and a solid range of vegan options, including the popular Orange Dream Machine. While the staff are generally friendly and sometimes go above and beyond to accommodate preferences, midday service can be slow due to understaffing. Customer service experiences vary widely—from pleasant and engaging to inattentive and dismissive. Additionally, the location struggles with order modifications, especially for dietary restrictions like lactose or soy intolerance. Though the smoothies shine, inconsistent staffing and customer care may impact your visit. Overall, it’s a charming place worth trying if you prioritize flavor over flawless service.

Last update: 23.06.2026 from: Luis

Feedback

★ 4.1 / 5 from 1094 reviews
luis-arguello-3
03.01.2026

Food: 5 Service: 5 Atmosphere: 5 Service: Takeaway Meal type: Other Price per person: $10–20

reina-pedroza
03.01.2026

The employee seemed like she didn’t want to be there. Tone is everything, also if I wanted to order on the kiosk I would have done that. It wasn’t busy. Food: 5 Service: 2 Atmosphere: 3

angela-covarrubias-2
03.01.2026

Ever since I returned back to the office in January (2025) I have visited Jamba on 7thAve Osborn a handful of times. Trinity has had the same upbeat attitude that is needed most mornings for us ALL. One day I ordered an item that has bananas and you guys were all out, she offered a substitute item and promised it would taste the same... AND IT DID! She knows her job and the menu well you can see the confidence she has moving around in the kitchen. She reminded me about rewards and suggested that I got the app for points and other offerings! Malia took my order with a smile very courteous and patient as I navigated on the app. Thank you ladies for your consistent A1 customer service! Food: 5 Service: 5 Atmosphere: 5 Service: Takeaway Meal type: Other Price per person: $10–20 Parking space: Difficult to find parking

time-will-tell-chef7
10.07.2025

I have a condition that prevents me from consuming milk or soy, and I often request a kid's size watermelon due to my limited budget while I'm out here working for this delivery service. Unfortunately, they informed me that they can't accommodate my requests because of my gluten intolerance and lactose issues. This restaurant does not modify orders for those with allergies. Additionally, my soy restriction was not taken into consideration. If you're working hard for this company and hoping for support, you might be disappointed here. It seems they don’t cater to the soy-free or lactose-intolerant community, even when they clearly could. Good luck to anyone with similar dietary restrictions.

jessica-taylor-fores-3
10.07.2025

My previous review of this place was so negative that they actually petitioned Google to have it taken down. That really says a lot about how poor this establishment is. They've even stopped delivering to me because of my honest feedback. It seems that if you leave a bad review and express frustration over their failure to answer phone calls—especially after being shortchanged on a $9 drink—they'll try to get your review removed. It's ridiculous! The management seems completely out of touch; they're being paid far too much for not effectively managing their staff or handling orders properly.

FAQ

The restaurant accepts the common credit cards.

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