Grinder's Coffee Co. - Phoenix
Grinder's Coffee Co.
Description
Grinders Coffee offers a diverse menu with quality drinks like smooth White Chocolate Mochas and excellent lattes, including non-dairy options. Some longtime patrons appreciate its local charm, but many express frustration with inconsistent hours and notably poor customer service, particularly from management. Several customers describe unwelcoming attitudes and lack of basic courtesies, which diminish the overall experience despite the good coffee. Friendly staff members do provide some positive interactions, yet frequent closures and perceived rudeness raise concerns. While it holds potential as a neighborhood spot, customer relations and reliable operation need significant improvement to inspire repeat visits.
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Feedback
The staff here is incredibly helpful and friendly. They offer a wide variety of coffee options, including non-dairy choices. The lattes we tried were excellent and lived up to our expectations. Food rating: 5/5.
I have been coming here since freshman year in Highschool, so about 6 years. I no longer feel welcome when I walk into the store. There is a bald dude who now takes orders here and has extreme attitude when ordering. It’s almost as if he is racially profiling me and my family when we come in. As a big accusation as it is, it feels as so. I do appreciate the time I had when the lady worked there. It was great while it lasted. :
Amazing coffee! Shelina(idk how to spell their name) had great customer service. I always make this a spot when I’m in town!
This place was amazing great coffee art and people
Great coffee. Very informative and passionate about coffee. Love the energy! Wish I didn’t now live so far away!
