Dunkin' - Phoenix

The drive-thru line was quite long and took a while to get through. I ordered an ice cream coffee, which was pretty good. However, I was a bit disappointed with... read more The drive-thru line was quite long and took a while to get through. I ordered an ice cream coffee, which was pretty good. However, I was a bit disappointed with the Munchkins, as they didn't seem very fresh. They weren't as soft as I expected them to be.

It rained and when I ran over the parking lot, my wallet fell out of my pocket. One of the employees actually came in the rain and took it up and shouted at me... read more It rained and when I ran over the parking lot, my wallet fell out of my pocket. One of the employees actually came in the rain and took it up and shouted at me when I went to make sure I got my wallet.

Stopped for coffee on National Coffe day Unfortunately the app was down, When I asked the cashier if there was anyway to get the promo, she stated it's not our... read more Stopped for coffee on National Coffe day Unfortunately the app was down, When I asked the cashier if there was anyway to get the promo, she stated it's not our problem we don't control the app, do you want to order or not?

I received the correct order today, and my dog loved her pup cup. However, my experience today was different—one star. I'm not sure what this drink is, but it's... read more I received the correct order today, and my dog loved her pup cup. However, my experience today was different—one star. I'm not sure what this drink is, but it's definitely not the caramel mocha latte I ordered. So disappointed!

I really love this place! Stephanie was incredibly kind and helpful. We were having some app problems, and she went above and beyond the typical customer servic... read more I really love this place! Stephanie was incredibly kind and helpful. We were having some app problems, and she went above and beyond the typical customer service you usually encounter these days. She resolved our issue and made my wife's birthday extra special. We’ll be lifelong customers—there need to be more amazing people like her in the world.