Dunkin' - Phoenix

Breakfast, Lunch, Coffee

Dunkin'

★ 3.6 / 5 (1319 reviews)

In a recent exploration of a local Dunkin' location, patrons experienced a mix of frustration and delight. While some reported premature closing times and unfriendly service that left them feeling unwelcome, others praised the quick, friendly staff and the enticing cold brew coffee topped with sweet cream foam. Though there were complaints about order accuracy, particularly for mobile orders, many still found joy in their signature munchkins, especially the jelly-filled variety. Despite its shortcomings, the consistently friendly drive-thru service and cheerful atmosphere keep some customers returning, though others have opted for alternatives due to past negative experiences.

Last update: 17.01.2026 from: David

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★ 3.6 / 5 from 1319 reviews

Was Michelle Rutledge at Dunkin' a mag?
Come here regularly for the munchkins (particularly the jelly filled).Besides being out of all their munchkins before noon a few weeks ago (I'm assuming it's only because someone just came in with a massive need for munchkins that day and not because they were unprepared), usually they do have a good selection in the late mornings for a 10 ct. assortment.And I'm not sure there's a better cold brew, especially with th... View all feedback.

What douglas mangum dislikes about Dunkin':
In typical lazy fashion even though the website and door both say, they close at 8 PM at 7:37 when I pulled into the parking lot, the doors were all locked and the employees were closed up and turning the lights out. When I knocked on the door the extremely rude employee told me to go away. I asked her why you were closed 20 minutes before the posted time and she said because they felt like closing and there was nobo... View all feedback.

Josephine

14.07.2022

★ ★ ★ ★ ★

I highly recommend Dunkin' in Cave Creek, Arizona. The staff is friendly, efficient, and always knowledgeable about menu changes and beverage ingredients.

Trent

14.07.2022

★ ★ ★ ★ ★

This restaurant is fantastic - the staff are all incredibly friendly and helpful. The service is very quick, despite it occasionally being busy. Everyone here is always smiling and making an effort to provide the best experience possible. I highly recommend checking out this place.