Del Taco - Phoenix
Del Taco
Description
Del Taco’s reputation appears to be a mixed bag, with a combination of disappointing service and positive experiences reported. Some customers have faced inattentive staff, incorrect orders, and subpar food quality, especially with specific items like nachos and burritos that lacked substance. Conversely, certain patrons rave about the exceptional service and fresh food, highlighting a particular location that goes above and beyond to assist the community. Del Taco's new Del Yeah Rewards program adds a layer of excitement for loyal customers, offering enticing deals, making it a potential go-to for fast food enthusiasts looking for value and quality.
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Got there at 8:45 and lobby was closed earlier than posted so had to go thru drive thru. Couldn't get double Del burgers because they were cleaning the grill ??? . Had to go elsewhere for half of order due to that. Then drive thru attendant was not very polite, did not acknowledge half of what I ordered and when I asked if she got the ones she didn't acknowledge she acted annoyed. Took awhile for food to come out and was not great when we went to eat it. Bean burritos were very skimpy and had just a dot of sauce in the middle and a smear of beans. Chicken strips were not crispy and barely warm, had them in the past and were much better. Del tacos were the only items done correctly. Fries were OK but not overly fresh. Used to love this location but 3rd time in the last 2 months that they have been bad. Prior trip got trapped in drive thru for 25 minutes while lady in drive thru argued with worker in window.
This place was awesome I had Made a comment about how I should feed the homeless with the taco Tuesday deal they have. Well one of their employees thought it a good idea also and supplied us with 50 tacos to distribute to the homeless at no cost. I thought this was an amazing gesture that blew me away.
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