Chipotle Mexican Grill - Phoenix

#16 - Order Mexican Phoenix, Salads, Burritos

Chipotle Mexican Grill

★ 3.5 / 5 (10697 reviews)

Chipotle Mexican Grill in Phoenix, AZ, is a beloved destination for fans of authentic Mexican cuisine, boasting an impressive average rating of 3.8 stars. Open today from 10:45 AM to 10:00 PM, it’s advisable to call ahead at (602) 274-4455 to secure your table and avoid any wait. For those who prefer to dine at home, you can conveniently order from Chipotle via Uber Eats or DoorDash. The restaurant also offers gluten-free options for those with dietary preferences. If you're exploring similar dining experiences, consider visiting Tropical Smoothie Cafe or Jimmy John's. Have you dined here before? Share your experience with others!.

Last update: 18.01.2026 from: John

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★ 3.5 / 5 from 10697 reviews

A recent visit to this popular chip shop revealed a blend of delightful flavors and frustrating service challenges. Many diners praised the fresh, flavorful dishes, particularly the burrito bowls and new garlic steak, while some expressed disappointment over inconsistent food quality, such as stale chips and missing ingredients. Customer service received varied feedback; while some noted friendly and helpful staff, others felt ignored or rushed during their orders. The ambiance is generally inviting, but issues with communication and efficiency marred the overall experience. In summary, this eatery offers delicious options but could greatly benefit from improved service standards.

Daniel

16.12.2023

★ ★ ★ ★ ★

The burrito was tasty, but it was on the smaller side. I have been ordering the same thing every time for years now. I will start ordering takeout from now on.

Helen

16.12.2023

★ ★ ★ ★ ★

The steak burrito bowl had large chunks of really tough steak. The order ended up in the garbage. Their fish tacos are delicious!

Cristobal

01.02.2023

★ ★ ★ ★ ★

That was my favorite chip shop until tonight. I placed an online order and went to pick it up, but my order wasn't ready, which wasn't a big deal. The lady at the register told the person in front of me that my order was ready, but when the person in front of me said "NO one CARES", they realized I was standing there and calmed down. We all have tough shifts, but they could have at least waited to talk until after serving paying customers in line.

John

18.01.2026

★ ★ ★ ★ ★

Ordered of the app for pickup. Good portion. Excellent guac.

Joe

18.01.2026

★ ★ ★ ★ ★

Such outgoing neighborhood to walk around this restaurant really sets the mood.

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