South - Philadelphia

We arrived at 6:30 for our reservation only to be told that all reservations had been cancelled because the jazz show that evening was a ticketed event and sold out. Despite them claiming to have called everyone earlier that day to notify them of the cancellation, I did not receive a call. They explained that they couldn't reach me because they didn't have my number, even though it was saved in my Open Table account. Instead of offering alternative accommodations, they simply suggested we try to find a table in the lounge. While I don't mind a ticketed jazz show, it would have been more appropriate to disable reservations for that evening. Furthermore, waiting until the day of the reservation to inform guests of the cancellation is unacceptable. I had booked my reservation two months in advance, giving them ample time to inform me and allow me to make alternative plans. Instead, I had to scramble to find a new place to eat on a Saturday night. While I understand the challenges of running a restaurant with a jazz club, this situation was handled poorly.

The staff at this restaurant lacks professionalism and follow-up skills. We had reservations for the jazz club but were informed that we needed tickets for the show. Unfortunately, tickets were sold out and even those with tickets did not have dinner reservations. Management promised to follow up with us due to a system issue, but never did. After contacting them for three days with no response, we decided to take our business elsewhere. We will be sharing our negative experience with others, as it seems this business does not care about their customers.

The Leon H. Sullivan Charitable Trust chose this restaurant as their venue. However, at least four guests were let down by the crab omelet, which was supposed to have crab and shrimp but did not contain any seafood at all.

We came here with friends to see Jaguar Wright Nina Simone Project. F and I arrived early to enjoy a cocktail at the bar.

We were really excited to try this place and as soon as we walked in we fell in love with the decor.