Jade Harbor Yín Quán Jade Harbor

Best duck in the whole city. It really deserves more praise.Food: 5/5

Jade Harbor is a little gem. The actually are 2 of them, one in northeast Philadelphia Is on bustleton avenue Is this once in chinatown My family and I eat here very often. The salt and pepper shrimp is fantastic They have great Everything.Food: 5/5

Two chefs are owners/brothers provide excellent meals! A good restaurant we patronize often. Say the least, just a veteran short male waiter on the first floor probably need to learn about the proper manners/ common courtesy of treating customers! God bless.Food: 5/5

I feel bad for the nice lady that works there. All of the men are extremely rude. Not attentive. Never picked up any dirty dishes. No one asked if we needed anything. Half of what we ordered were missing sauces. Never got drinks. Our meal was over $300 for very underwhelming food. And the waiter brought out a calculator because he thought we couldn't do math for his tip. Sir, I am Asian, I can do math! I wish I hadn't left that 10 percent tip. It was the poorest quality of food and service we ever had.

Unacceptable Service. Flavorless Food. Demanded Tip.We came to have dinner for Father 's Day, looking forward to a nice family dinner. We were left flabbergasted at how we were treated by the waiters. The four dishes we ordered came out one by one in the span of an hour and thirty minutes. FOUR DISHES. We tried to ask for updates but were deliberately ignored (they looked at us waving and saying excuse me only to walk away). We resorted to asking the hostess what was going on and were told that they were busy...because that explained why tables who ordered after us were getting their food before us...To further confirm what other reviews have said, this place DOES demand more tip if you do not give them enough. He told us we weren 't allowed to go without tipping. I mean what service would we be tipping at that point?We left the place feeling unhappy and our stomaches were left unsatisfied. Even a few days after my mom tries to recall the series of events that happened and wonders why we were treated that way. Dunno if they looked down on us for not ordering much (even then the bill was crazy high for just 4 dishes).This is speculation, but when we first came in the hostess offered us a table that was being cleaned up. As she went to help set up our table, a waiter came to greet the guests that came after us, a white couple. He offered them the same table that was offered to us. Maybe it was a miscommunication between that waiter and the hostess. I 've worked in the service industry and I know what happens when guests seat themselves. Maybe the waiter thought we had done so. But that misunderstanding could have been cleared if they had chosen to communicate with us in the multiple attempts of us trying to talk to them. Maybe the waiter even knew that we were offered the table but still wanted to give it to the white couple because white folks are stereotyped to tip better. Nothing against that couple, but I bet we would 've been treated with a little bit more grace if we weren 't Non-Chinese Asians.